Facilitated by: Lindsay Lapaquette, M.Sc.(A) This is a special topic presentation for our Leadership Community of Practice! Please note that Lindsay will be presenting virtually - participants who attend in person will have morning treats provided by Black Walnut. Cultivating the skills and engagement of your team members means committing to providing performance feedback, including consistent informal feedback, as issues arise. But what happens when your team members become defensive and are resistant to hearing about areas they need to improve? Or when they struggle to sustainably integrate recommended changes to their job performance? And, equally as important, how confident and comfortable are you in addressing performance concerns? In this session, we will delve into the art of providing performance feedback using an individualized, strengths-based, skill-building approach that fosters employee reflection and inspires improvement. You will gain the skills needed to engage in feedback conversations with confidence. You will also discover an effective feedback approach that will enable you to provide targeted support to resolve performance challenges more quickly and effectively, while fostering trust, collaboration and professional growth in your organization. Learning Outcomes: Uncover the root cause of problems with employee performance more quickly Give feedback in a way that drives performance improvement and boosts productivity Address even the most sensitive of issues with confidence and success Implement a performance management approach that will build trust, collaboration and professional growth Discover key phrases you can use to prevent and/or de-escalate conflict during feedback conversations This session is designed for professionals in a leadership role within their organization. Lindsay Lapaquette, M.Sc.(A) is a highly respected speaker and facilitator who supports leaders and teams to build authentic, collaborative, and engaging workplaces rooted in genuine human connection. With over 20 years of experience and an insatiable curiosity for how people relate, Lindsay draws on her professional background in neuroscience, communication, and emotional regulation to support managers in leading with clarity, confidence, and connection. Lindsay's approach has been shaped by her lived experience navigating life as a disabled parent to two disabled children, alongside personal experiences with loss and resilience. This unique blend of personal and professional experience enables Lindsay to share perspectives that help teams strengthen trust, collaboration, and understanding while navigating complex interpersonal dynamics. Lindsay has experience working with organizations across the corporate, public and government sectors. Her clients include Four Seasons Hotels and Resorts, QuickBooks, the Cree Nation Government, and WBE Canada. Known for her engaging, down-to-earth approach, Lindsay brings a rare mix of expertise and empathy to every session, creating spaces where people feel safe to connect, collaborate, and have fun. She considers it a privilege to bring this same sense of energy, engagement, and meaningful interaction to her clients. Pedagogical Focuses: Leadership Standards of Practice: Standard I: Caring and Responsive Relationships, Standard V: Professional Boundaries, Dual Relationships and Conflicts of InterestRegistration closes: Tuesday, May 5 at 12:00 PM *Ticket types are based on the county you WORK in. Elgin professionals, use your access key to reveal your ticket type **An access link and password will be emailed out prior to the event (for those who register for virtual ticket types) While we welcome participation from outside of the Early Years sector, please note these learning opportunities are intended for early years professionals and the early years lens will be emphasized.