Wheelchair and Companion seating is configured with a 1 to 1 arrangement. Companion seats are provided beside the wheelchair space, additional companion seats may be purchased nearby. The front entrance of the building includes an accessible door on the west side of the entrance. Two public elevators are located in the atrium and provide access to each floor of the building. There are accessible, gender neutral public washrooms available on the first, second, and third floors.

TIFF is a charitable cultural organization with a mission to transform the way people see the world, through film All ticket sales are final. Refunds or exchanges are not permitted. Once issued, tickets are valid only for the screening or event for which they are issued and cannot be replaced if lost or stolen. TIFF reserves the right to (i) change an event or screening, including its date, time, and venue, pricing of tickets in connection therewith, and a ticket holder's seating location in its sole discretion and without notice; and/or, (ii) cancel any event or screening, in whole or in part, at any time and for any reason, without liability, in its sole discretion and without prior notification. If an event or screening is cancelled by TIFF, ticket holders may be eligible for a voucher or offered an exchange to a similarly priced event, subject to TIFF's sole discretion. Tickets may not be used or resold as prizes or contest giveaways, or for fundraising, promotional or advertising purposes without the express written consent of TIFF. Such use or resale of any tickets in such a manner will invalidate them

No refunds or exchanges are available on Festival tickets. TIFF prefers VISA Net capacity: 353