Service Animals The CAA Arena welcomes our fans with disabilities and their service animals. Service animals may accompany the fan in areas open to the general public. Fans should ensure that they have the proper documentation that identifies their animal as a certified service animal. Assistive Devices The CAA Arena welcomes our fans with disabilities and allows them to use their own personal devices. Fans that are in possession of a ticket for a standard seat, but require an accessible seat will need to exchange their ticket prior to the event, subject to availability. Accessible Parking Parking spaces for guests with disabilities are available on a first-come, first-served basis on the South side and East Side of the Quinte Sport & Wellness Centre.